Videos | MassageBook

Earn More Tips with the Latest Version of Online Booking

Written by Kyle Cannon | Feb 11, 2021 6:42:00 AM

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The latest version of MassageBook’s online booking software simplifies how clients book and pay for appointments at your business thanks to a freshly-designed, mobile-friendlier experience that includes the ability to leave a tip in advance.

October 1st, 2020 Update: You will now see the same “Pre-paid Tip” alert in the MassageBook mobile app any time a client leaves a tip in advance online. Be on the lookout for the alert whenever you’re checking out an appointment so that you always know about any payments that have been made ahead of time.

June 30th, 2020 Update:

1. You can now turn online tipping ON or OFF under Business Settings > Online Booking Rules > Prepayment Rules.

Check the third box on the page if you want clients to be able to tip in advance online.

Sign in to your MassageBook account to set your preferences.

2. In addition to choosing between 10%, 15% or 20%, clients who are prepaying online can now enter a custom tip amount on the checkout page if they prefer.

3. Clients now have the option to keep a card on file for faster online checkout. Learn more here.

June 10th, 2020 Update: It’s important that you know in advance about any tips that are collected online in order to avoid any confusion at checkout. Here’s a look at how a prepaid tip now displays on your Business Schedule and Cash Register.

You will continue to see “Pre-Paid” on the appointment menu. This indicates that the client paid for the service in advance.

Select “Edit” to open the appointment details window where you will see the “Pre-Paid Tip” alert. This indicates that a tip was left when the appointment was paid for online.

Select “Check Out” to proceed to the Cash Register where you will see a line item for the “Prepaid tip” and amount.

Select “Next: Additional Tip” to record a second tip (optional) and complete the remaining checkout steps.